We're here to help with orders, questions, complaints, and general enquiries.
Here to help you
Our Customer Service line is open from 9:00am to 6:00pm, Monday to Friday.
Email us anytime.
info@zapmeds.co.uk
We value your feedback. It helps us improve our service and celebrate what we're doing right.
Here's how you can share your thoughts:
If you'd like to make a formal complaint, please use the form above. We take all complaints seriously and will investigate them thoroughly.
You can also leave a review on Trustpilot or Google Reviews.
We aim to respond to all complaints within 7 days and review them to improve our processes.
If you prefer, you can contact our regulatory body, the GPhC, about your experience.